ICASE.PK
Pakistan
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Reviews (4)
Good experience
Developer reply ·
Thank you for your feedback! Glad to hear the app is adding value to your business.
Easy to integrate with different logistics systems. Always provides timely responses.
I'm sorry but facing difficulties with the billing section of the app. It seems that there are no options available for upgrading or downgrading, and the cost for additional app usage becomes excessively expensive once you exceed 300 orders. The subscription cost doubles at that point, which, in my opinion, doesn't seem justified. I'm unable to import the reviews, and unfortunately, the Loox app is not functioning properly for me. As a result, I am experiencing losses with this app. I cannot recommend it until they provide a solution for my issue. Thank you.
Developer reply ·
Hey, Tal from the Loox support team here :) I would be happy to help improve your experience with Loox and try to help you resolve any issues. We completely understand that costs are a big part of every merchant's decision of which apps to use. We've built Loox to provide a great return on investment on all of our plans. I’ve reached out to you privately through our support and am happy to continue the conversation with you over email.
Outstanding support completes my problem within 5mins. Easy to use the app with better UX. The SMS feature is good too
Developer reply ·
Thank you so much, Ahmad. Such valuable reviews motivate us to work hard for our valuable customers. -Abuzar Khan
