Dot & Dash Design
United States
Reviews (4)
Great customer service experience -- even at 3:00AM! Thanks to Troy for stepping up and helping me work through some start-up issues.
Amazing support in a challenging situation. Hana was really great!
Developer reply ·
Thank you so much for your kind review! 🌟 We’re really happy to hear that Hana was able to support you so well during a challenging situation. 😊 We’ll be sure to share your appreciation with her! If you ever need anything else, we’re always here to help. 🙌✨
24x7 online support is amazing. A rarity for anywhere these days -- let alone a Shopify App company. Bravo!
Developer reply ·
Thank you so much! We’re thrilled to hear you appreciate our 24/7 support, it means a lot to us.
Terrible customer attitude — their mail servers stopped delivering form submissions for OVER A WEEK and they never notified customers or kept us abreast of their progress. Completely broke our customer service chain and their own CS people said they should communicate better — yet nobody ever took the time to reach out. This was not the first time their mail servers went down for days. RUN to another form provider!
