Waste Free Celebrations
New Zealand
Reviews (4)
Been looking for an app that could do a BOGO - automatically, ie buy 1, get 2. I looked at apps for ages and most wanted you to manually link everything 1 by 1. This was the 3rd app I tested. Two things: 1, it has the functionality I wanted out of the box. 2, it didn't quite because I needed more products (at the time they had a max of 50). But - jumped in chat, they were there, and sussed it all in the backend. Launched a massive sale the same day I installed app. Nice features: automatic buy one get two, upload custom 'sale icon' images, and David.
I was curious about the app and whether I needed the service. I signed up for a trial and gave it a go. Unfortunately there was some issues with my theme (Konversion) and the features not actually showing up on the site. I got in touch with support and they resolved this perfectly, asked some questions and they gave me tips to improve my product search. I am absolutely stoked. I will definitely keep this going as it is a great feature and works great. And if anything is not quite right, or I don't know how to do something I trust that support is there to help out.
Stoked with the Loop app. It has all that I needed, no more, no less. It is simple to navigate, looks good in the product field and the dashboard does what it should. Initially I couldn't see the subscription option on the live product page. I scheduled a call to chat with support, and right on time Rakshit was there on the chat and we got everything sorted. We quickly determined it was an issue with my Konversion theme - it needed an extra little bit of coding (many of my apps have needed this step with this theme. Rakshit took the wheel and in a few moments it was sorted, then we had a yarn about additional features and ways I can incorporate it into other products. I am very happy with Loop and the customer service was brilliant. You can be confident that they are smart and they care!
Developer reply ·
Thank you for this amazing review and kind words! Happy that you were satisfied with our customer support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Thanks, Team Loop