SVALT

The Omnisend support team was incredibly responsive and helpful. I was coming from Klaviyo and Mailchimp, which are both good services and I have no complaints. Klaviyo offered services beyond my need and was appropriately priced beyond my need for sending out a newsletter to subscribers a few times per year. Mailchimp was great as well, just no longer compatible with Shopify. The Omnisend setup took longer than expected because they have a slightly different approach than Klaviyo and Mailchimp, so be sure to plan for 24-48 hours for setup to be complete. All and all, Omnisend has provided excellent support and service, and appears to be the best option for my more basic requirements, plus it has the potential to offer additional services if they are needed in the future.

If you ship internationally then this is a must have app, and it has earned a five star rating and my personal recommendation for the following reasons: - For international customers InXpress provides true real-time negotiated rates, something that Shopify cannot provide as part of their non-negotiated real-time rates. - InXpress has low negotiated DHL rates, which means that you can either save on your shipping cost or pass it onto your international customers. - InXpress, DHL, Shopify and ShipStation all sync up for hassle free automated shipping (including paperless waybill). - DHL delivers shipments around the world in 2-days with tracking, signature and customs/brokerage management for roughly the same cost as what “low-cost” carriers charge for 1+ week shipments without tracking or signature. - My personal experience with InXpress customer service has been outstanding. They have literally stayed up all night to address problems.