C Patisserie (SG)
Singapore
Reviews (2)
Have to say it is a very buggy apps. It need to access and change your theme code otherwise it will appear on every page but not only cart page. Further edits (downgrade to 1-star): apps not compatible with some v2.0 theme like sense. the custom code they use to fix the issue will cause another issue, i.e. the date picker will be permanently locked at your cart page even if you disable this app in theme setting. The customer service is also not helpful and keep denying this is a bug. good luck.
Developer reply ·
UPDATE: We noticed that our team has promptly addressed and fixed the problem you mentioned. We hope everything is working fine for you now. If you need any further assistance or have any questions, please don't hesitate to reach out to us via email. Regards, Logbase. I extend my sincerest apologies for any inconvenience or misunderstanding caused by the recent issue. Your satisfaction is our top priority, and we deeply regret any frustration you may have experienced. We understand that the process for disabling our app may not have been clearly communicated, especially for installations made before the introduction of the Shopify app embed feature. Moving forward, we are committed to improving our communication and support to ensure a seamless experience for you. We are fully prepared to assist you promptly, including upgrading the app to a newer version and delisting the old registration for your store. Rest assured that we will continue to prioritize your needs and provide the best service possible. Your satisfaction is paramount, and we are dedicated to resolving any issues you may encounter. Once again, I apologize for any inconvenience you have experienced.
attentive customer service and capable tech support. good choice.
Developer reply ·
Good day to you, C Patisserie (SG)! Thank you so much for your wonderful compliment! We are delighted to know that our app and support have served you and your business well. We will keep up with the hard work to make our service better and better. If you need any further assistance with options customization, don't hesitate to contact us via Email, or LiveChat, and we will always be happy to help. Best regards, Judy Avis Support Team
