DCK Boardshorts
Portugal
Reviews (4)
Super accurate and personalized AI Chatbot. Instant setup and instant answers. We've been using it for a while now and couldn't be happier!
Developer reply ·
Thank you so much for your wonderful review 😃 We're delighted to hear that you're enjoying the accuracy and personalization of our AI chatbot.
We've used the app for over a year, and the experience has been great. It works perfectly for our needs (to create 150 different discount codes at once). It is fast and reliable. Thank you for your work
Developer reply ·
Hello there, thanks so much for leaving us a sparkling review, we really appreciate it! We're so glad to hear you're finding the app easy to use and that you're happy with it so far :)
So far, absolutely amazing! 1 - We were able to create pre-orders within 10 minutes of installing the app. Very user-friendly and had all the features we needed. 2 - One feature wasn't working automatically (the pre-sale badge on product images) and after I emailed them, they fixed it in less than 20 minutes. Congratulations on the customer service. It seems like this app works perfectly, at least the first impression is great.
DCKBOARDSHORTS.COM Honest opinion: Our true rating is 4, but we didn't want to downgrade their rating, because they are great and deserve to be highly ranked. The app itself works well and is a must-have on any Store. They are able to set it up according to your Theme and to your liking, which is great! If your store is fairly basic and you don't have any special needs, 100% perfect. Customer support is also great (on the first few back-and-forths) as they reply quickly and the live chat option on the app's dashboard is a top feature. You can also set-up a video-chat if needed. ...BUT... It is NOT easy to set up at all all if your store has special requests and needs. Our store has been taking almost 4 weeks to set up and we're still not at 100%. Sometimes delay was due to difficult requests on our end, but sometimes we were unanswered for 3/4 days. Overall, we HIGHLY recommend this app, specially if your requests are not too sharp. If they are, we also truly recommend it, but be prepared for a bit of a headache, lots of time invested and some miscommunications. Good luck!
Developer reply ·
Hey Fernando, Thank you so much for your honest review. We are constantly working towards improving our product as well as our support. Feel free to reachout to us for any help required.