danastors
Kuwait
Reviews (4)
i would like to thank you for your great support they understand the issue fast and working till solve it as fast as they can. thks again
very great support tam and really been helpful and quick understanding the issue and provide quick support .
great app and great support team solving my questions faster than i expect. many thanks . i recommended .
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service :)
am sorry to say that but the app doesn't work just shows different items all the time which makes this option useless in my store. every time load product for example shoes the result comes dress bracelets est. this is really bad experience.
Developer reply ·
Thank you for your review, and we sincerely apologize for any inconvenience caused. After reviewing your store, we believe that some settings may not yet have been fully configured, which could prevent the BIRSE feature from functioning as intended. In addition, we noticed that your store currently has more than 4,000 products in the processing queue, while your current subscription plan covers up to 1,000 products. This difference can make it more challenging for BIRSE to accurately identify suitable matches for image searches. For your reference, this information is also published in our documentation at: https://birse-image-insight.biggo.com/ Our team is always ready to provide high-priority support and will do everything possible to ensure the app runs smoothly for all merchants. Please also check all of your inbox folders, including Spam, for messages from our support team at service@funmula.com.
