Craft Sportswear NA
United States
Reviews (4)
Great product and experience. We ran into an issue with how our reviews were grouped and Ruzsel J. helped us immediately with the issue.
Developer reply ·
Thank you for your feedback! We’re glad our support team was able to assist you quickly and resolve the issue with your reviews. We appreciate your kind words and are always here to help whenever you need support!
We've had a great experience working with Channable, specifically Ohudy, as he has helped to organize our data feed. Their support is responsive, timely, and thorough in their efforts to align with best practices and our business needs. Overall, great experience and look forward to continuing to work with them!
Had some issues with the app initially, when I reached out to customer service they were extremely helpful and took the time to help solve the challenges we were having!
Developer reply ·
Hey Jon- I think Karl reached out directly earlier today, but wanted to follow up as well. Looks like we don't have record of communication with anyone from your account- we'll double check to make sure there isn't an issue with our systems. Did you get the help you need? Please let us know. Thank you. - Nick (Cofounder, Shogun)
We used this app to help us keep inventory counts from our 3rd party logistics center in sync with our web store. It worked out exactly as described and has been working flawlessly since we installed it. The built in error handling gives accurate descriptions of any issues, and the support is incredible. The developers got back to us almost instantly to answer our questions, and went above and beyond to add a feature request. If you are looking to sync inventory on a scheduled basis from a flat file, stop here and install this app!