KUSHIE.
United States
Reviews (2)
Not a great fit and the app is only available on Iphones & Ipads which cuts out a large part of business customer base unnecessarily. The website didn't really explain how the app works on the backend for shop owners to integrate. This app has the potential to be great, keep at it.
Developer reply ·
Hi there - Thank you for your feedback! We took took your feedback & are excited to say that we have launched our Android app & revamped our onboarding process. You can find our Android app here: https://play.google.com/store/apps/details?id=co.getchattie.app We would love if you gave us another shot :) - David
Garbage platform. Customer service is painfully slow. Don't let the fancy purple paywall convince you this is a good platform. They automatically set seller processing and shipping times to 1 day, so that they appear to ship orders fast when in reality it takes 2 weeks. Even the sellers weren't aware of the 1 days processing time shown on their seller profiles. Each vendor can be found on Oberlo or AliExpress. A lot of the sellers on Spocket are drop shipper's themselves. They have no protections in place for the seller or customer. You are just left to dry if something goes wrong.
Developer reply ·
I'm sorry to hear about your experience. Your feedback is important, and we take it seriously. We aim to provide quality service and support, and it’s clear we fell short in your case. We’d love the opportunity to address your concerns directly and improve your experience. Please reach out to our customer service team. Our Live Chat is open 24/7 and our email address is support@spocket.co, and we’ll do our best to assist you. Thank you for sharing your thoughts. - Eleanor
