Baselayer Ltd
United Kingdom
Reviews (4)
Charles helped me out especially accessing the app in incognito mode which allowed me to do what I needed.
Developer reply ·
Hello, Thank you so much for your review on our app and customer support. I would like to have a more in-depth conversation to help you make the best use of this app . I just sent you a follow-up email, please open your mailbox to get our message. Best regards, Daisy
Nice to have people on the end of a keyboard who have patience with stupid people like me! Very good and concise help.
Very well executed after some initial reticence to allow access as a collaborator (paranoia as always). Needed the positioning changed and couldn't get the app to add on the cost of the additional service add-on to the basket or show what the content of that addition was in the basket. June and Nguyen Tien from BSS have addressed all our issues within 24 hours of asking after our partly successful integration of the Product Options App successfully and looks like it does exactly what we need it to do. Thanks and apologies for paranoia
Developer reply ·
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there. Wish your business all good!
Does exactly what I needed adding/deleting Tags to ranges but feel it can do so much more. Looking forward to evaluating the wider range of functions it appears to have.