Mech.land
Canada
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Reviews (3)
Used to be great, but has gone downhill since the V7 upgrade. As of late it feels like they're doing everything they can to put previously accessible features under new, more expensive paywalls, just to squeeze every last dollar out of marchants. Which would be understandable, if the app was still great. It's not. Everything went to the toilet since V7. They constantly push "upgrades" that take several minutes "re-optimizing" your pages before you can get in the editor to make any changes. That too often freezes. I've found myself locked out of the editor due to an "upgrade" at crucial times. Anyone who hasn't used this yet, I recommend you install something else.
Developer reply ·
Hello Mech.land, We are truly sorry for the frustration you experienced with the V7 upgrade and the recent app lockout. The issue was caused by an unexpected outage from Amazon Web Services (AWS), which affected many platforms including ours. Our team has been working on improving our infrastructure and backup systems to prevent similar disruptions in the future. I’ve also reached out to you directly via email to discuss your experience in more detail and ensure your concerns are fully addressed. Best regards, Auri GemPages Customer Support Manager
App is very intuitive and easy to use. Works very well, no bugs or glitches that I've encountered. Styling could've been made easier by letting us set classes to fields and group but it's not a huge deal. By far the best of the ten or so variant apps I've tried prior to choosing Tepo. I think this is the best option at the moment until Shopify natively raises the variant limit. Support is A++. Always got a reply within 5 minutes if contacted during Vietnam business hours. Very knowledgeable people who get right to the point without sending a paragraph of customer service fluff first. Never had to repeat anything twice and never had any misunderstandings. Best tech support of all of the Shopify apps we use at the moment.
