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Oden's eye

Hong Kong SAR

Reviews (4)

★★★★★
Shopify

The Logic Issue: If you have multiple collaborators or influencers (e.g., Collaborator A is linked to SKU 1, and Collaborator B provides a coupon for SKU 2), this app CANNOT handle them in a single order. Their system forced the entire order’s commission to only ONE person, completely ignoring the "Product Connection" I set up for other SKUs. In my case, even though a product was hard-linked to a specific partner, a simple coupon used for a different product in the same cart wiped out their credit. The Support/Attitude: When I reported this as a logic flaw, the support team’s response was incredibly arrogant. They claimed they had "never heard of this request" and refused to fix this fundamental data integrity issue unless I paid for "expensive customization." They ignore the fact that as a Pro Plan subscriber, I expect accurate attribution—it’s the core purpose of an affiliate app! Conclusion: This app is only suitable for very small, simple stores with only one influencer per customer. If you are a professional merchant with multiple SKUs and various influencer partnerships, STAY AWAY. Their "one-order-one-owner" logic will cause you to lose data and damage trust with your collaborators. They care more about charging customization fees than fixing their product's basic logic.

Developer reply ·

Thank you for sharing the details of your case. At the moment, our tracking logic on the production version is shared across all of our users, so we aren't able to change it individually to match this specific need. That said, we're glad to offer a custom solution on our dedicated server — this is available with the Enterprise plan along with a one-time customization fee, and it's a viable path we can support you with. Whatever you decide, we fully respect your choice. Wishing you great success!

on UpPromote Affiliate Marketing · 23 days using the app
★★★★★
Shopify

Världens bästa internationella logistikspårningssystem – utan konkurrens.

on 17TRACK Order Tracking · 1 day using the app
★★★★★
Shopify

Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect Perfect

on DECO Product Labels & Badges · About 12 hours using the app
★★★★★
Shopify

This excellent APP and technical team solved all the problems of installation and use for us in an efficient and timely manner. Secomapp covered almost all the promotional offers we needed. 5 our of 5 for this one!

Developer reply ·

Thank you so much for your awesome review! We are so proud to hear that Free Gifts app now will be a part of your website.

on BOGOS: Free Gift Bundle Upsell · About 19 hours using the app