← Merchants

Iron Chest

United States

Reviews (1)

★★★★★
Shopify

I am being billed monthly $7.99 for an uninstalled app. Please help me fix this. Thank you for explaining and fixing the issue. ReConvert Upsell was a large part of our business for years. Thank you again!

Developer reply ·

Hi there T I can see that while the invoice appeared after you had uninstalled the app, the charge relates to the period before you uninstalled... But I understand it's not ideal when it feels like you uninstalled, so why should you be charged (after the uninstall!) Please come back to me, we'll sort this out for - I've sent you a few messages! Thanks Avraham

on ReConvert post purchase upsell · About 4 years using the app