Silvermaple Boutique
Australia
Reviews (3)
Great online support! Friendly, helpful, always have solutions and screen grab images/pictures to help you through the problem solving or solution. We've been using Klaviyo for 2 years now and new updates, Reviews feature and SMS features are terrific. We also love the Flows/Segmentation of the Database and more...well done Klaviyo keep up the good work for small businesses in eCommerce and helping us.
Post Boxing day sales we had a minor issue with our artwork not displaying on our website via the app. A great support person Jolie N jumped online to help us and responded to our emails promptly while also resolving the issue with great suggestion and clear advice visual to help us. The issue was easy resolved. The follow-up email was also greatly appreciated. We could continue with our website looking great during the sale period. Thank you Jolie.
Developer reply ·
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there. Wish your business all good!