Muddy Bites
United States
Reviews (4)
We've been using Skio for close to a year now and have loved it ever since. Support has been amazing, updates have been amazing, and overall, the roadmap on features coming is amazing! I cannot recommend this app enough! Especially for anyone looking to make the jump from Recharge (or other), their team makes it so seamless to make the switch over. Highly recommend!
Developer reply ·
We're so grateful to have you as a partner! Can't wait to continue the relationship and see where the future takes us :-) -Kennan
Previously, our customers were left in the dark when shipments by USPS or UPS were delayed and often caused a lot of support tickets and frustration for not only our team but for our customers. Since starting to use Where's My Order by Wonderment, we were able to get ahead of the delay and let our customers know ahead of time before reaching out. It created a sense of "we're on top of this, don't worry" for our customers and they greatly appreciate it. Thus creating a better customer experience which is extremely important to us. We've also been able to trigger new orders from the Wonderment Klaviyo triggers. It's a win-win! Highly recommend!
As a customer for over 1 year, LiveRecover has made a huge difference in helping us recover lost sales. Their human interactions also makes a world of a difference as customers feel they are chatting with our team vs a robot and it gives them a sense of connection to our brand. In 2020, we saw a 22% recovery rate from LiveRecover alone. Giving us an additional $35,000+ in revenue - on AUTOPILOT. So I HIGHLY recommend LiveRecover to any Shopify store owners who want to automate abandoned carts through SMS!
I would HIGHLY recommend Postscript. We came from using Attentive over to Postscript and blown away by how much easier it is to use PLUS how truly AMAZING their support is. I feel like I can open a chat and just "talk" with them, the best customer experience I've ever had. And having that support goes a long way! Besides the support, the platform itself is extremely easy to use for beginners or even experts. At this point, I'll be a Postscript fanboy for life!