iKegger Australia
Australia
Reviews (5)
We've been using this app for 2 stores for many years now. Support is excellent, very well featured for the price. All channels including social comments.
Developer reply ·
Hi Team iKegger, Thank you for your continued trust and support over the years! We're thrilled to hear that DelightChat has been a valuable solution for both your stores and that you're enjoying the features across all channels, including social comments. It’s always our goal to provide excellent support and value for the price. We look forward to continuing to support your business! Regrads, Thejus
This app is great, super easy to create and print barcodes for all products, or bins, shelves etc. Easy to fulfill orders, packing slips, etc are great. 2 let downs are you have to keep coming back to put the cursor in the scan box and it really needs to be connected to shipping apps so that when you scan the last item the shipping label prints. Unfortunately, I had to downgrade to the basic plan for producing the barcodes and use another app to fulfill orders that does print the shipping labels as switching between 2 apps constantly was slowing our packing.
Developer reply ·
Hi iKegger, thank you for your review we are so glad you are enjoying using EasyScan! I have tried to reach out to speak to you in regards to your point about putting the cursor in the scan box as it seems like a small bug we would be keen to fix, however I have not heard back from you. Please do drop me a message on our support email. In regards to connecting to shipping apps, we understand that this is a limitation of EasyScan and we hope to integrate with some carriers soon. I look forward to updating you once this is available. All the best, Charlie
** update 2, I did receive a refund after threats were exchanged. From the little I got a chance to test the app works as it should (but I've never made a product from it live on my site or sold anything from it for transparency. *update 1: after being charged for the first month when I knew I'd cancelled on the 7th day of my trial I asked for a refund and got sent a screenshot showing that I canceled the app 7 days after installing but at 8.12am, "but you installed it at 7.54am". It doesn't matter apparently that Shopify just tells you the DATE your trial expires on, or that we are all in different time zones in e-commerce. I "used" their app for 18min over the 168hr trial period so too bad. Just a warning to make sure you cancel on day 6 if you are going to.
Developer reply ·
Thank you for the review, we wish you all the best and success with the store.
Amazing support, went above and beyond to help me sort out an issue with my theme that was out of their scope. Adam is a champion.
Developer reply ·
Thank you for your review! Glad to hear that Adam helped you out - I'll be sure to pass along your kind words! Let us know if there is anything else that we can help you with! Karl | Manager, Technical Support
We've been using this app for years now, no issues at all. We sell raffle tickets for charity fundraising using it and it works perfectly for that. www.ikegger.com
