Pacific Shaving Company
United States
Reviews (4)
Five stars for Disputifier. Six stars for Mark. These guys are the real deal.
Developer reply ·
Thank you very much for the great review! We truly appreciate the feedback and are so glad you're using Disputifier!
The only time I ever needed to revert to a back-up due to a coding mix-up, I learned it was not automatic and I needed to contact someone to do it. With response times taking 2 days each time, it was quite frustrating. You can imagine, when you need to revert your website due to a coding error, you want it to revert asap. I ended up just hiring a coder to fix it. That said, I decided to continue using the app as a fail-safe, just in case. However, with their recent announcement that they are taking a *100%* price increase (yes, 100%) next month, I am moving on to another backup app. I get the cost of business is going up, but for an app with no COGs, no Tariffs, etc, a 100% increase is ridiculous. Bye bye.
Developer reply ·
We’re sorry this didn’t go as quickly as you needed. Rewind backs up and restores themes—including .liquid code—and in most stores, recovery is automated, requiring just a few clicks. In some cases, custom code and ongoing code changes can make an automated rollback more involved. In these cases, we aim to move fast to help. If we missed the mark here, we apologize.
Support was available when I needed it
Developer reply ·
Thank you for your kind words! We’re glad to hear our support team has been helpful and speedy with your questions. Don’t hesitate to reach out anytime you need assistance!
