Blue Haven Holistics
United States
Reviews (5)
This app has been very helpful in addressing SEO issues. Great functionality and ease of use. I was having some issues with the app opening on my admin section and some broken link issues. Customer support checked into the issue and fixed it. Excellent support and would highly recommend!
My reviews were not being displayed on my product pages. Reached out to customer service and received a quick response. Simoun checked on the issue and fixed it right away. As always, great customer service!!
I love using the pop up app for my shopify store! It's so easy to use and fully customizable. I also use Seguno for my email marketing, A+. Looking forward to them launching templates for transaction emails as well. The customer service is exceptional! They are very helpful and always there if needed.
Developer reply ·
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
I found the perfect app to integrate into my Shopify for email marketing! I love the varied options available with the templates. They are super easy to navigate and user friendly. I had an issue trying to change the integration from Flodesk to Seguno and reached out to their customer service. Unlike so many other apps/platforms, it was effortless getting in touch with them, all I needed to do was open the chat window and send my request. They were not able to help from their side but Christina went above and beyond trying to find a way to make it work. I was also having issues viewing my dashboard, I reached out and promptly received an email from Marc with instruction on how to clear my cache. It worked! The customer service I received in both instances was stellar! That for me is a big consideration when purchasing from a company. It's not only the product that counts but also that the company stands behind their product and cares enough to ensure that they provide continuing support.
Developer reply ·
Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)
I've heard good reviews about this app so wanted to download it to my store. There was a glitch downloading and getting my account set up. I contacted Route and they walked me through it. Very helpful and great customer service!