Naturana Onlineshop
Germany
Reviews (2)
Very fast support. The adjustments were made immediately and the function now looks like our CI. Thanks for that.
Very bad Support. I am waiting over a week for help. They reply after 1 day only write 1 sentence and are offline again for a day.
Developer reply ·
Thank you for your direct and honest review. I'm truly sorry about the poor service you received. We set high standards for ourselves and we have not met those standards. I've reached out to you directly by email with further details, and I noticed our team is already working with you to resolve your issues. I will personally oversee this matter until it's fixed to your satisfaction, and we'll take steps to make sure we do better next time. Regards, Hannes Bez Customer Experience Lead
