shopatlasgrey
United States
Reviews (3)
This app has been extremely difficult and confusing to setup. I have a designer putting things together and it's taken a long time just to have it look aesthetically pleasing. We added the login block on the loyalty page and then it just randomly show up on our homepage. Trying to get a fast response for needed support is actually impossible. This app costs $200/month and they take hours to respond to customer requests. The fact there's no live chat support for this app is kind of mind blowing when $10/month apps I use have instant support and assistance. I actually wish there were other viable options out there as this app is terrible when you combine what they offer vs what they charge.
Developer reply ·
Hi there! We're really sorry to hear that you've had issues getting your app blocks set up correctly. Our team have reached out via email to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.
Support team is extremely helpful. They made sure this was setup properly and working before launching it on live theme. Have had issues with other app companies messing up our theme so was very happy to see them processing this the right way. Product works perfectly and I highly recommend.
Easy integration, simple to setup. Still not seeing it in certain spots on my store, otherwise this is a 5*. I'm sure I just need to do some more work to make it work properly.
