Covea House
United States
Reviews (3)
What a HORRIBLE app! This app does NOT stop chargebacks and the customer service is absolutely terrible. The chargeback setup takes months to finally get setup and even then you realize they only gave you setup for ONE card type. For example you need a different setup for visa, MC, discover, amex etc. You have to beg them for help and they are not clear on instructions. Setting this up is not easy so if you are a beginner to this type of app, find another app with better customer service. I installed this app and have been trying to get help to set this up for 2 months now....safe to say i now have 2 disputes and a 30% revenue reserve thanks to their lack of a functioning app and customer service. BEWARE
Developer reply ·
Hi Covea House, we apologize for the delay — that's not the standard we hold ourselves to. Please reach out to support@chargeblast.com and we'll make sure your concern gets immediate attention.
Every store i've had there's been constant issue with the sections. Supposedly easy to install but you need to add custom coding that doesn't always work. 1/12/26 Update I am still constantly disappointed with this company. You can send an email for help and they'll pick out one issue, neglecting the rest, reply saying they fixed it, and due to not even checking behind themselves, NOT remedy the issue. Unfortunately there aren't many section apps like this so it's like you have to pay for these sections and receive this terrible service as startup businesses that can't afford custom coders. We trust our business storefronts with app companies like this, and section glitches can dramatically affect store perfomance and more importantly conversion rates. I haven't had one experience where i've bought a section and didn't have to submit a ticket for glitches. DO BETTER