BikesOnline US
United States
Reviews (5)
(Edited review - problem resolved) Its a great app and is exceptionally useful... We previously had a major security issue with the app, support was quick to investigate and resolve the issue in a few days. Happy to recommend this app again. Well done team.
Developer reply ·
Thank you for highlighting your concern. We take privacy and security very seriously and do not expose or compromise any sensitive access keys on the storefront. It appears the concern may be related to the Storefront API, which is a Shopify-supported feature that only provides access to publicly available store data and does not grant access to sensitive or private information. We have reached out to you directly to better understand your concern, and we're willing to investigate this further in detail. Our team is available to review this with you and clarify any technical concerns.
Great support, very helpful with any issues we have experienced. The tool is pretty good at identifying potentially fraudulent activity and flagging it for disapproval. It seems to disapprove self-referrals quite well, but there are still a few that sneak through. I just wish there were also a way to place a hold on the referred friend reward if the sale is identified as a potentially fraudulent self-referral.
Developer reply ·
Thank you so much for sharing your experience and for taking the time to leave a review. It really means a lot and helps us continue improving and supporting you better. - Riz
Excellent customer service, still need to get into using the tool properly.
JS Rates is a game-changer for Shopify stores! Unlike most shipping apps, it offers unmatched flexibility, allowing for advanced, customizable shipping rates. With features like multi-location shipping and solutions for complex Their customer support, led by Behailu, is outstanding—patient, hands-on, and dedicated to ensuring everything works seamlessly. Highly recommended for any Shopify store needing a robust and reliable shipping solution!
Developer reply ·
Wow! Thank you for such an amazing review! We're delighted to hear that JsRates has been a game-changer for your Shopify store and that our advanced customization and multi-location shipping features are meeting your needs. Providing top-notch support is our priority, and we truly appreciate your kind words about our team.
App is pretty straightforward, and any concerns or questions that you may have, is dealt with promptly by their amazing Support! Great chatting with you, Jordan! Really appreciate all the assistance! Thanks!
Developer reply ·
Thanks Leny! I'll definitely be changing the colour of that button too :) Kind regards Jordan
