Reid Cycles
Australia
Reviews (7)
The team is technically skilled, often going above and beyond to fix theme conflicts or implement custom styling directly in the merchant's code. Thank you Swatch King
I needed some clarification and Ling was great in helping me fix a problem. Thanks Ling.
Developer reply ·
Thank you for your kind words, Reid Cycles! Ling is a brilliant team member and we’re happy to hear she helped solve your ecommerce problems. We’ll be here when you need us :-)
I’ve been using JS Rates for our shipping rate calculations at Reid Cycles, and it has been a game-changer. The setup process was smooth, thanks to their excellent support team, particularly Behailu. He was responsive, resolving issues promptly and even going the extra mile to implement specific features tailored to our needs. The app handles complex shipping scenarios effortlessly, ensuring accurate rates based on various factors like cubic weight, base rate, and specific surcharges. This has significantly streamlined our operations and improved customer satisfaction by providing precise shipping costs at checkout. Highly recommend JS Rates for any business needing a robust shipping rate solution.
Developer reply ·
Thank you for your kind review! We're thrilled to hear that JsRates has made your shipping rate generation more efficient.
Had a great experience with Nextools, especially with Andrea from their team. We had some tricky shipping settings to figure out on our Shopify site. Andrea was super helpful, always on the ball with clear, easy-to-understand advice. Loved how they sent over screencasts to walk us through stuff – made things a lot easier. They even listened to our suggestions for future updates. Really felt like they were on our side, helping us sort things out. Big thumbs up for their support!
Developer reply ·
Thanks you for your kind words, it's a pleasure help our customers 😊
I had the pleasure of working with Darian and the team behind the Checkout Plus app. From the onset, they exemplified professionalism and a keen interest in understanding our needs. Their responses were prompt, and they consistently provided clear communication with timely updates. Darian was proactive in offering useful suggestions and eagerly implemented feedback, leading to a seamless collaboration and an enhanced product. Their technical skills shone through as they integrated the 'Authority to Leave' feature into the app. Even when faced with challenges, they adapted swiftly, like when identifying store pickup orders. Their transparent communication ensured trust. I highly recommend Darian and the Checkout Plus team for their dedication, expertise, and customer-focused approach, which altogether exceeded our expectations.
Overall, the Gift Card Factory app is an excellent tool. The app is user-friendly, customisable, and offers various features that make it easy to manage gift card sales and bulk imports.
Fantastic team at Okendo, wonderful on boarding experience. It would be great if they could add functionality for grouped questions like reviews. Overall we are very satisfied.