Carolyn Arends Shop
Canada
Reviews (3)
I just installed this app (and imported all reviews from another app) and received the most amazing support from Abraão. He magically appeared via Chat as I was trying to do the install and did it all for me, explaining everything he was doing at each step. I wish every service had this kind of customer support!
New to this integration (and to POD in general) but blown away so far. Rock-solid sync and powerful options.
ShopSync provides a really necessary service and there customer support is great - however BE WARNED: If a customer purchases using Shop Pay, they are automatically converted to "transactional emails only" in Mailchimp without their intention or knowledge. And if we send the customer a gift card from our Shopify, the same thing happens. Really frustrating. I heard from Kyle at Shop Sync - he said they've asked Shopify to patch this issue. Here's hoping they get it fixed. I do think it's important for ShopSync users to know this issue exists until it is resolved. For now, I've disabled Shop Pay for my store and I am still using ShopSync.