Wholesale Supplies Plus

For anyone looking for bot protection, this absolutely is the app for you. Not only bots but price scrapers as well. The team was so wonderful and responsive to work with and we saw an immediate reduction in bot traffic / improved conversion and session numbers. Can't say enough good things!

Migrating to Plytix is one of the highest-leverage decisions we've made on the tech stack. We operate multiple e-commerce brands and needed a PIM that could scale with us without becoming the bottleneck. Plytix delivers on both — the platform is flexible enough to accommodate very different brand requirements, and the team behind it genuinely innovates. New features land in ways that actually move our operation forward, not just fill a release note. Strong product, strong team, and the kind of partner you want when you're building for the long term.

We’ve had a great experience using the Buy Again app so far. Setup was straightforward, and we started seeing early results pretty quickly, which is always a good sign. What really stands out though is the developer support. Girish has been incredibly responsive and easy to work with. Any questions or requests we’ve had have been handled quickly and thoughtfully, which makes a huge difference when rolling out a new app. If you’re looking for a simple way to help customers reorder products and increase repeat purchases, this app is definitely worth trying. Excited to keep building on the early success we’re seeing.

We have been using Gorgias for over a year, and our experience has been extremely frustrating. If you operate Shopify with a third-party ERP, the integration is unreliable and creates ongoing operational challenges. We have experienced significant syncing issues that directly impact customer experience. Support has been disappointing. Responses often lack clarity or resolution, and we’ve received explanations that don’t fully address the issue. In one instance, folders were randomly deleted. We were initially told the deletion was done by an admin user (me), but when support reviewed the account, they acknowledged it wasn’t. The ticket was ultimately closed without a clear explanation or resolution, and we are still without closure a month later. We’ve also encountered instability within the platform itself. Features have appeared and disappeared without warning. We have had folders vanish. Most concerning, the AI/bot has sent incorrect responses to customers, closed tickets without proper replies, or failed to respond entirely—resulting in customer complaints about lack of follow-up. For a CX platform, reliability and accountability are critical. Unfortunately, our experience has fallen far short of that standard.

Very powerful app with super useful tools - got up and running super quickly instead of having to build something custom. Ole was super responsive and made updates very fast to be able to be custom to our store. Couldn't recommend enough!