LifeStylz
Australia
Reviews (6)
A must have for stores which have a huge inventory. It's a lifesaver when dealing with bulk updates.
Uptrack has helped save hours and hours of work in synching tracking numbers to PayPal. This is a must have if your business accepts paypal payments. Their customer support is also terrific.
Great app! Helps to avoid negative feedbacks. Just wished that the free emails were not limited to 50!
Developer reply ·
Thank you for having time to write a review! We try to provide our best in free plan! Reputon Team
Tried uploading the file with the shipment numbers but never works. It takes to some random sites. For e.g. if the shipment was sent via TOLL it by default tracks to a US website, Auspost takes to some future supply chains website. I thought that may be I did not provide the names of the carriers correctly the way it is in shopify so I corrected the file and then uploaded and clicked on Start --> Replace tracking but it still did not update the URLs correctly. Tried reaching them via online chat for another issue as well but no response.
The app worked for the first campaign I created in May 2019. For some reason it started giving errors so I removed the old campaign and created a new one however the new campaign in ads account keeps saying it's misconfigured and missing conversion tracking. As per shopify if I'm using this app it automatically has the conversions setup but it's not happening. Also not to mention there is 0 support from Shopify and Google. Planning to move to some paid apps where I can get quality support!!
Developer reply ·
Hey there, Chelsea here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Sorry to hear of the struggles you were facing with getting set up your second attempt at the campaigns. I'm going to follow up with you in an email to open up the lines of communication here so I can see if I can help you any further with getting the app set up and working for your store. Chelsea l Shopify
The app is useless. It cannot link my existing products which I have already imported using CSV. On top, it is confusing to use. I'd rather stay and use my macros to update stock and data rather than relying on this app. Also there is 0 support from the developer. Sent them a couple of mails but no response. Oh and did you know that Dropshipzone sells their own products on ebay and other marketplaces way below the cost price they give to the dropshippers. I wished they could play fair!
Developer reply ·
Hi LifeStylz, Thanks for sharing your feedback. First of all, we're sorry that we missed your Shopify support message on 23July due to an avoidable human error. We'd already reviewed our SOP to prevent missing any one valuable message. In alternative, you could contact us via info@dropshipzone.com.au directly. In ease of merging reseller existing product to Sofortig, we are now developing a new function in Sofortig and hope to resolve your problem accurately. Again, we love to hear back from our customers and will strive to do better.