The Chilly Dog
United States
Reviews (2)
This app does not sync products with existing Google Merchant Accounts. Every single one of my items was marked "not approved". Then, to add insult to injury, my existing Google Merchant Account was suspended and the link within the Google Channel on Shopify to "Request Re-Review" sent me to a page within Google that never loads. It also appears that my Google Merchant Account shipping settings were somehow changed and then sent back to Shopify. Even though I only sell digital items (which require no shipping), my order notifications from Shopify now have an unnecessary and unwanted "Create Shipping Label" button. I have uninstalled the app and hopefully that cleans up all the problems because I don't want to waste any more time with this mess.
Developer reply ·
Hi there, William here from Shopify's marketplaces support team. We're sorry that you had a bad experience with the app. Digital goods often fall into unsupported shopping content for Google's policies. I'll send you a followup email to review exactly what happened with your store. William | Marketplaces Support Specialist Shopify
Be careful! If your Mailchimp subscribers make a purchase from your Shopify shop and don't choose to subscribe to your mailing list at checkout (because they think they already are on your mailing list) they will become non-subscribed and only eligible to receive transactional messages from you. They cannot be added back to your email list. I didn't realize this was happening until a friend asked me why I stopped sending out a newsletter. I suspect I have lost dozens, maybe hundreds, of my most engaged Mailchimp subscribers because of this.
Developer reply ·
Hi there, we saw your review and wanted to write back. If return customers who were previously subscribed do not tick the box at checkout, we pass them over to Mailchimp as transactional. We understand in some situations that this doesn't work for everyone, but since we are not seeing them subscribed in Shopify at the time of the (latest) transaction, the best compromise we can muster is to pass that customer as transactional to Mailchimp. That way, you can still use Mailchimp's automations to trigger abandoned carts and order notifications. If it's possible in your store, we recommend some help text at checkout to remind returning customers to opt-in each time.
