Celebration Cakes- Cakes and Decorating Supplies, NZ

We started using the app around a month ago. I am impressed with the customisation possible on it. There's a section where you can add your own notes when you need the AI assistant to say a specific thing for certain circumstances. We had a bit of an issue because the assistant takes the customer straight to the checkout rather than going through the cart process, which missed a bit of important information for us. The developer has come up with a solution to fix it for us so thanks to David for making it work. It's much less intrusive for me than using the Shopify chat option, which had customers asking me questions in my personal time.

We had a developer add a form for us & she chose this app- so I can't say how easy it was to set up etc but it does everything I need it to. Love having an image upload, I'm sure we have received more orders because of it. Have since made another form personally, had issues integrating it & Vatsal was excellent in sorting it out.

We've been using this app for a couple of years now, we have a few different aspects to our business & store pick up & delivery has enabled us to segment them into different delivery or pick up options, it's like it was made for us! I find it really easy to use, blocking out dates, choosing specific delivery & pick up windows, etc. Support have been great, they recently did fancy things to our code which will help our business expand into areas we'd been wanting to for ages. Thanks team!

Installed the app a couple of days ago and was right away able to make a custom label & add it to our site. I love how you just buy credits for the number of labels you need rather than paying for a recurring subscription. Customer service have been great, thanks, Kay! Looking forward to seeing what you guys come up with next.