← Merchants

Puschies

Germany

Reviews (5)

★★★★★
Shopify

We have been using TrackiPal on the Premium plan since June 2023 — nearly 3 years of loyal, paying customers. During that time, we have never missed a payment and genuinely relied on the app for our PayPal order syncing. Unfortunately, we can no longer recommend this app due to its completely unjustifiable pricing. When we reached out to their support to ask for a goodwill discount — explaining that we are going through financial difficulties and only use a single PayPal account — the response was dismissive. Instead of working with a long-term customer, they simply pointed us to their new pricing page and told us to uninstall and reinstall the app if we wanted to accept the new terms. That's not customer service — that's a dead end. Here's the core problem: The pricing is simply not competitive. Competitors like SyncTrack offer plans starting at $8.99/month for up to 500 orders. TrackiPal's Premium plan sits at $39.99/month — that is more than 4 times the price for comparable functionality. We only use one PayPal account, meaning we have no use for the multi-account or advanced features of the Premium plan, yet we were still expected to pay top-tier prices with no flexibility whatsoever. For small and medium-sized businesses that are watching their costs closely, this pricing makes absolutely no sense. There are more affordable, equally capable alternatives on the market, and we will be switching to one of them. If you are evaluating this app, we strongly recommend comparing prices with SyncTrack or similar tools before committing. The functionality may be solid, but the pricing model and the lack of willingness to work with loyal customers is a serious red flag. Hi, I'm so sorry about the way we handled this. That is definitely not how we intend to deal with our customers, especially long time customers such as yourself. I reached out to you directly by email to see how I can help out and make this right. Please accept my sincere apologies. Thanks, Alex & the TrackiPal team

on TrackiPal PayPal Tracking Sync · Almost 3 years using the app
★★★★★
Shopify

The app is still in its early stages, but I already see a lot of potential. The developer, Marty, clearly knows what he’s doing. Customer support via email is very fast and the responses are precise and helpful. I’m happy with the experience so far and excited to see how the app develops.

on Turbo Cart Progress Bar & Gift · About 22 hours using the app
★★★★★
Shopify

Cheap copy of the SectionStore app. Not recommended. Nothing new. Everything is copied.

on Section VSO: Theme Sections · About 2 months using the app
★★★★★
Shopify

I’m unfortunately very disappointed with Apex Cart Progress Bar. The app offers very limited customization and configuration options. The logic is quite restricted, and more advanced setups are simply not possible. What really concerned me: the app suddenly injected sections onto our product pages — even though no campaign was active. There was no clear way to disable or remove these sections inside the app. This creates unnecessary risk when testing apps on a live store. Customer support is only available via email, which slows down problem resolution significantly. There are better alternatives on the market at the same price point that offer more flexibility and better control. I cannot recommend this app.

on Apex Cart Progress Bar · Over 1 year using the app
★★★★★
Shopify

on Shopify Flow · 10 months using the app