Invictus Templar
United States
Reviews (2)
HORRIBLE. Absolutely GARBAGE. This app, by default, creates a new product for EVERY SINGLE purchase of shipping insurance. We didn't even realize this at first because its the default setting and now my book keeping has HUNDREDS of fake inventory items. What kind of morons set this up instead of using a dynamic pricing for a single insurance product? My books are absolutely wrecked because of this.
Developer reply ·
We’re truly sorry for the frustration this caused. We’ve taken your feedback seriously, and the issue has now been improved in the latest version. Thank you for giving Sam a try — we really appreciate it and your feedback. If you’re open to it, feel free to reinstall Sam, and I’ll personally make sure you get the best support possible. 🙏 Wilson from ShopWil
App works great. Have had a few quirks here and there but customer support has been very quick to fix it. Aida was very fast to uncover and apply a fix to a small issue we had with a bundle configuration. Great service. Edit: Had some more issues with color customization and Daisy was very quick to do the appropriate custom CSS. She was very polite and responsive. Thank you!
Developer reply ·
Thank you so much for taking the time to leave this thoughtful review, it really means a lot to us!❤ We're thrilled to hear the app is working well for you overall, and it's especially great to know that Aida and Daisy could jump in quickly to sort out the bundle configuration and color customization issues, it's wonderful to see that coming through in your experience. If there's anything else we can help customize, just reach out, we're always here. Appreciate your support and kind words! 🙌
