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The Emperor’s Lane

United States

Reviews (2)

★★★★★
Shopify

Their customer service is amazing! Very helpful, and follow-throughs are great. We worked with Vitalii Efremov. Even for the things that were not related to their app, Vitalii was able to point us to the right resources.

Developer reply ·

Thank you very much for your review! Please don't hesitate to contact us if you have any questions about our app! - Alex

on LoyaltyHarbour Image Optimizer · 7 days using the app
★★★★★
Shopify

This is an amazing app - amazingly simple interface and impressive results - works like magic! To top it off, their customer service is world class. We had an issue where we created a discount based on a collection but wanted to exclude a few products from getting the discount applied. We reached out to Wensia and Marius called us back. He was super helpful. Immediately understood what we were trying to achieve, and the limitations of the app. He was technically sound and knew what needed to be fixed. He asked for 30 minutes and came back with a recommended solution - a product enhancement to include option for excluding specific products. That enhancement was coded, tested, and implemented in next 3 hours!! I have never seen another software company respond to a request at this speed and with the empathy demonstrated by Marius. They have made a fan out of us. We will highly recommend this app to anyone looking for a simple, easy, and efficient solution for automated discount management. Thank you Marius and Wensia!

Developer reply ·

♡ It was a pleasure to work with you, Samrat!

on Sale Discount Wizard · 29 days using the app