Tidewater Sandals
United States
Reviews (4)
I do not recommend this app. We are up to over 100 orders where the wrong size variant was forced on the customer when they chose the bundle. Their help team was extremely unhelpful in resolving the issue, meanwhile we are out several hundred dollars in return shipping expenses and customer service issues.
Developer reply ·
Hi there! Really sorry about this one, especially the extra costs and hassle it caused you. We identified the root cause, which was a conflict with your store's custom variant picker, and have already built and deployed a fix specifically for your setup. Our support team has already reached out to make sure everything's running smoothly for you now. Really appreciate you giving us another chance to make it right. Erikas | Co-founder of Kaching Appz
I've used this app for a bit over a year and it's damn near perfect. Every time I've needed help with a customization they've been responsive. Today's experience with Jazz was another great example. Highly recommend!
We have used several GWP/promo apps over the years, and this one is by far the easiest one we've worked with. It handles all of our needs and the team has been super helpful in setting things up (though it's perfectly easy to do on your own).
Easy setup and stellar onboarding service. The chat agent identified a few areas of low-hanging fruit and helped us through the checklist for activating against them.
