Ced Google Shopping Feed & Ads
by CedCommerce · launched
View in Shopify App Store ↗Reviews (549)
App does not enable slection of the right google merchant centre accounts when installing on multiple shopify stores
Very bad customer service. I was getting error while uploading product from store to merchant.
After working with Mohd from CEDCommerce Support and early issues, we have now resolved all trouble. I also got to know that some pretty cool features are coming for multi market stores. I can fully recommend the App and the Support is top notch Update: The App doesnt work anymore, no changes can be saved, uploads doesnt work. very annoying.
We upgraded to the premium plan expecting proper support, but none of our feeds were approved, and local inventory ads never worked. After payment, support completely stopped responding, even after multiple tickets and emails. We also felt we were treated unfairly and ignored, which was extremely disappointing and unprofessional. Be very cautious before upgrading — communication disappears once payment is made.
The support use to be good. Have had a issue with my account and there is no one to talk to. Ive been trying to reach someone for hours and no one response to emails or live chat. When your feed is down and your loosing money you expect support to at least give you their hours of work.... Seriously pulling my hair out....
Keinerlei Kundenservice, und auch keine Hilfe. der 99$ Plan ist eine Frechheit. Es wird nichts eingerichtet. Ich kann nur davon abraten hier Hilfe zu suchen.
Im not sure why I keep trying to work with this company. They did not show up for our Google Meet in July of this year and again today. Its like pulling teeth to get support. I'm sure after this review, they will reply to my support ticket on their portal.
I contracted CED commerce to help with google feed and SEO services because i saw they had pretty decent reviews but my experience has been nothing short of a nightmare. I was conned into paying $550 and installing this horrible App that messes up your data feed and had continuous communication with with them but zero results. Swathi continued to submit my google free listing to GMC until i got suspended and the other SEO lady, Priya kept on spelling my business name all wrong all through in attempt to do SEO with excessive capitalization of text on my website and i kept on correcting her. Just a complete waste of time and money. I find that they are not knowledgeable at all and do not have the skill to perform the job as claimed. All 5 star reviews are definitely fake. I am currently in dispute with them, let me save you the stress, run and save your money.
Great app reasonable plan prices immediate support whenever required. Highly recommended.
I had a terrible experience with this app. The team behind it was highly unprofessional and completely messed up my GMC account. They set the age group incorrectly, which didn't align with our target audience. Additionally, they didn't properly set the sale price and failed to include shipping information as per our website. As result, Google disapproved 195 of our products, and we were charged by Google ads despite not making any sales for nearly 5 days. this app has been a nightmare for our business
YOUR COMPANY IS FOS AND A BUNCH OF THIEVES. You want poor customer support that you cant understand because they are Indian and dont give 2 craps about you then sign up. I hope your company goes under. WASTED MY HARD EARNED MONEY ON TIME ON YOU THIEVES!!!!!!!!!!
I really like this app and it's functionality it's better than the native sales channel. Support is excellent and I'm enjoying using it on my store. It's easy to map your products and keep everything healthy
This is the most incompetent support I've ever had to deal with. They lack expertise in Google and follow templates for everything. If your theme or design does not align with the architecture of their application, they won't even inform you about it. They just go through the motions according to their regulations, and you end up spending your money because your attributes transmit incorrect data. If you're reading this review and looking for an application, consider DataFeedWatch. Their support doesn't waste your time, avoids creating tasks with intentional errors, and everything works perfectly.
Developer reply ·
Thank you for sharing your feedback. We can see on the chats that our team assisted you with all the queries you had. Your feed and profiles were also made live. Later on, you had a query for mapping sales price and price which our representative explained to you clearly that it can be done in the Profiles section of the app in the attribute mapping step and all mapping options are present in it. You were also informed that the item ID for the product can be changed in the configuration section. All options are visible but it seems like you are not ready to understand and rated our chats and app as bad even after acknowledging that you did not require further help as the issue was solved. Please be informed we assist thousands of merchants daily with clear explanations and work hard to produce fruitful results for them and assist them in all queries. If anything is not clear to you yet then you may reach us anytime.
Warning ! Warning !! I have to change my review on this App from 5 star to 1 Star. One day after they have installed this App on my store , they start pushing to write a good review! I told them that I don't even understand what is the App doing. Then they showed me something and convinced me about it. So I gave them the 5 star like they wanted. BUT now after 4 months of using it I suddenly found out that the App is actually doing a big damage to my shop! from the day that it was installed it reduced my online sessions in 80% !! This can is very clear to see in the shopify Statistic and reports. I am still not sure why , but the number are clear: from the day of installing this App and until yesterday (when I deleted this App) my online session went down in 80% , and it constantly every day without change. I am also checking it with shopify and we are following it and checking it farther. Until now This company did not explained why is it like that. Warnung ! Warnung !! Ich muss meine Bewertung dieser App von 5 Sternen auf 1 Stern ändern. Einen Tag nachdem sie diese App in meinem Shop installiert haben, Sie drängen darauf, eine gute Rezension zu schreiben! Ich habe ihnen gesagt, dass ich nicht einmal verstehe, was die App macht. Dann haben sie mir etwas gezeigt und mich davon überzeugt. Also habe ich ihnen die 5 Sterne gegeben, wie sie wollten. ABER jetzt, nach 4 Monaten Nutzung, stellte ich plötzlich fest, dass die App meinem Shop tatsächlich großen Schaden zufügt! Vom Tag der Installation an reduzierte es meine Online-Sitzungen um 80 %!! Dies ist in den Shopify-Statistiken und -Berichten sehr deutlich zu erkennen. Ich bin mir immer noch nicht sicher, warum, aber die Zahlen sind klar: Vom Tag der Installation dieser App bis gestern (als ich diese App gelöscht habe) ist meine Online-Sitzung um 80 % zurückgegangen. und es ständig jeden Tag ohne Veränderung. Ich überprüfe es auch bei shopify und wir verfolgen es und prüfen es weiter. Bisher hat dieses Unternehmen nicht erklärt, warum das so ist.
I am thrilled with CedCommerce's exceptional service in managing The Bodhi Press's Google Listing, Feed optimization, and Google Ads. My Team expert at Cedcommerce are working for my business need and their expertise and dedication have significantly boosted our online visibility and brought in remarkable results. The team's attention to detail and strategic approach have made a substantial impact on our business. Thank you, CedCommerce, for your outstanding support and for helping us maximize our presence on Google!
Working through the trial period with CedCommerce and all signs are very good. Support has been friendly and very efficient and i'm confident that I will continue to use the app.
Swati has gone above and beyond to help me troubleshoot my GMC issues. Great customer support and I am looking forward to using the app more!
Google team help me set up my ad account, very professional and helpful. I recommend you use them for your projects. Ced was very patient and understands the process very well.
After struggling to get my product's listed on google for the longest time, I came accross CED Commerce and so glad I did. The support was instant and they checked in with me daily to see how I was getting on. When I struggled I was offered step by step instructions with patience and understanding. It is not easy starting a business, with so much to learn, and sometimes all what is needed is a helping hand from someone who can show you the way. Thanks to CED Commerce I believe I have found that helping hand.
app seems to be working with google, but this is managed by a specialist, also the customer service level is great, always fixing any issues we encountered.
I had a problem while using the app. I contacted the support team and Vaishnavi helped me a lot. My problem was solved in a short time. Thank you very much.
app seems to be really good, although I seem to not always understand the info being given to me on it. Customer service are patient and helpful when I have had queries.
Great GreatGreat GreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreat
Highly recommend CedCommerce Google Feed. Their customer service is unmatched. Readily available to help with any of your needs. Got my Google Merchant account running in no time. The app seamlessly syncs with your shopify store to easily import and keep the feed up to date. Check them out.
they helped me to upload my products to google. Thanks
Support person Vaishnavi was most helpful in getting all of my products listed on Google.
We are New, but we like the customer support and ease of use
You must get the Mr V in your CS team a raise, this guy is awesome. Literally better than our ecom consultant! Appreciate him a lot. Btw app has some real issues, but with cs help they kinda fixed it.
Prompt response fast answers! they guided me through the process step by step, Surabhi did an amazing job! and they asked for a follow up to see if the problem is solved.
CED is amazing and I've been using multiple app integrations from the team they are highly talented with great customer support.
Applicazione ottima. Molto intuitiva, ha tutte le caratteristiche necessarie a pubblicare automaticamente facilmente i prodotti sul Merchant ed un prezzo competitivo. Anche l'assistenza è veloce e disponibile. Bene, bravi!
I appreciate the way they respond quickly! Would definitely recommend
Excellent support to take my site to the next level and be approved by google to sell online.
ottima esperienza con questa applicazione, l'importazione dei prodotti e la configurazinoe dell'account è stata velocissima, l'assistenza risponde immediatamente e risolve qualsiasi dubbio. consigliata
I wanted to express my sincere appreciation for the exceptional work your team accomplished recently. Your prompt resolution of the product suspension issue, restoring 2.5k products and boosting sales, was truly impressive. Your proactive approach and effective collaboration fixed the problems and elevated our overall performance. Your team's dedication is a testament to its expertise and commitment to client success. Thank you for your remarkable efforts.
I had issues for years with disapproved products in GMC. After signing up to CED Commerce we saw these decrease instantly. They have very good online help via WhatsApp. Always so helpful. I recommend to all e-commerce clients with products feed no matter how big or small.
Unable to manage several markets like what they stated. My store is set up to handle different local languages and currencies. The app is not cable of syncing shipping profiles and local currencies from the Shopify store. As a result, the GG merchant reject the feed that had been uploaded by Cedcommerce. Reach out to support, instead of listening to your problem to identify where the errors come from. They keep speaking nonsense like your products are active (active products are from another app), and there is no Pb (your feed is rejected by GG merchant), and your store does not set up for local currency (in fact it does set up correctly), etc... I already have approved 800 products on GG merchant from another app. I change to this app with thinking smoother process and handle larger SKUs. What a joke!
Developer reply ·
Hello, We would like to inform you that the shipping issue was explained to you clearly and a note related to that is also present in the shipping section of app, your shipping problem got resolved also, and we explained the language part also that its difficult that's why even on merchant that feature is not provided. But since that was your requirement so you said you will switch app. The issue you faced of disapproved products was also resolved. So its unclear on your part of rating us bad, even after all things were explained clearly along with the plans. Our app is being used by thousands of merchants for various countries and all issues that occur at times are resolved. You had a problem with the pricing plans, you stated it was expensive to you but larger skus require larger plans, most integrations work in the same way. If you need to reuse us again feel free to reach out.
i started using this app a few days ago. This app is the best one you can find. CedCommerce customer service is excellent , highly professional , alwyas online via chat or whatsapp , and give quick and excellent technical support. Their technical team took care of everything.
I cannot express my gratitude enough towards the team at CedCommerce-Google for their exceptional service and expert guidance in connecting our products quickly and efficiently. Vaishnavi, in particular, went above and beyond to ensure that our integration process was smooth and hassle-free. From the very beginning, Vaishnavi showed incredible knowledge and professionalism, addressing all our queries promptly and providing detailed instructions on how to set up and optimize our Google integration. He patiently walked us through the entire process, ensuring we understood each step and the benefits it would bring to our business. What impressed us the most was Vaishnavi's dedication to delivering outstanding customer service. He promptly responded to every question we had, even going out of his way to provide additional resources and tips to help us maximize the potential of Google Shopping. Vaishnavi's friendly and professional demeanor made the entire integration experience a pleasure. CedCommerce - Google is a truly exceptional app that simplifies the process of connecting your Shopify store with Google Shopping, driving more traffic and sales to your business. With a knowledgeable and efficient support team like Vaishnavi by your side, you can tackle any challenge that comes your way. We highly recommend CedCommerce - Google to any Shopify merchant looking to expand their online presence and boost sales. Thank you, Vaishnavi, and the entire CedCommerce - Google team for your outstanding support!
Works and the support is timely and effective. I can't say that about everyone on here. So a happy 5 stars!
bästa appen för shopify marknadsforing. glöm facebook pixel, instagram, tiktok, pinterest, linked, etc. Kör google i kombo med youtube, analytics, cedcom och andra seo appar
Beware of Commerce Google Feed - A Total Scam! Commerce Google Feed is a total scam! They charge for nothing, while Google Merchant itself is free. I was unknowingly losing money to this fraudulent service for three long years, until a financial investigation brought these charges to light. I strongly advise others to stay away from this untrustworthy app. Furthermore, I'm sure their positive reviews are entirely fake, adding to their dubious nature. They market themselves as a feed management service that will boost product visibility and sales on Google Merchant. Moreover, the truth of the matter is that gaining access to Google Merchant is entirely free of charge. Any merchant can easily upload their products to Google Merchant Center without the need for a third-party service like Commerce Google Feed. Had I known this crucial piece of information beforehand, I could have avoided being lured into their deceitful trap and saved a substantial amount of money and frustration. As an online seller, I rely heavily on trustworthy partners to help expand my business and improve my online presence. Unfortunately, Commerce Google Feed took advantage of my trust and exploited my lack of knowledge regarding the accessibility of Google Merchant for free.
Developer reply ·
It is highly disheartening to see that after doing your entire setup, giving support for months, fixing all issues time and again, and helping to make you successful on Google, now you converted your review to negative. Do you even remember you took our ads package and our ads team and analytics team worked on your ads part for so long?? You yourself authorized the charge and now you claim you got scammed? Our team made your ads perform so well month after month, acquired great sales, and you paid nothing for that as well, it was all included in your 300 charge itself. Please be honest while rating the hard work of a company. We are not scammers, we help thousands of merchants daily.
Team at Cedcommerce is very responsive and timely in their responses, they helped guide through the integration process of google ads and my store. I would use their services again, thank you.
This company is responsive and fast. Amrit was on the ball and could answer all of my questions. All were knowledgeable about every aspect of Google's backend as well as marketing. Highly recommended!
Tomem cuidado, tive o merchant roubado e obviamente tem relaçao com o app, porém o suporte não dá explicações e manda falar com o Google. tinha mais de 8 meses com a conta e aconteceu isso
Their support team is helpful and knowledgeable. The response was prompt. They answered my support request quickly and efficiently.
Awesome App and support team. I would highly recommend this shopping app for quick setup and hassle free service. Thanks
This is an app that certainly look good, make sense in design for usage, makes creating feeds with multiple criteria a breeze and ultimately simplifying the creation and management of data and ads in Google. I'm still learning and this app is helping me along that journey!
Wir arbeiten mit einigen CED-Commerce-Kanälen an verschiedenen Projekten zusammen. Sehr zuverlässig und vielseitig, der Service ist immer auf dem Laufenden. Ihre hohen Bewertungen sind wohlverdient und ich würde ihre Apps jedem empfehlen, der auf den Plattformen verkauft, zu denen sie eine Verbindung herstellen können.
Their good reviews are all fake. They'll be pushing you for one-time deductions. Wait until the customer is not satisfied with the service and they will not agree to refund. They are obviously wasting my money!!!
Cedcommerce is a really great app. All its features work flawlessly and you don't have to deal with silly mistakes. Customer service also helps whenever I need help.
Fantastic support. Very knowledgeable and helpful with questions. They helped us activate our site which was stuck in limbo
About two years ago I opened a store on Shopify and from the first day, I experienced problems with Google. My inquiries to the Google support team did not help, I also tried to contact other companies to solve the problems, but after examining the problems they told me that they could not handle it. Until I came to the amazing team of CedCommerce Google Feed who did not hesitate, searched, and with endless patience, solved problem after problem. I have no words to thank the professional and patient team, I will, of course, continue with them in the future and recommend you to work with them as well. Thank you Ron https://wedoart-il.com/
Akansha was very helpful and patient with me during my consultation time with her. Highly recommend cedcommerce for google. All my doubts was removed. 100% happy with cedcommerce! Thanks...........................................................................for your time and professionalism.
I was extremely satisfied with the service, the supervisor took care of my concerns reliably. With the app I was able to solve the problem of Google Merchant in 33 countries. Thanks very much!
I had a great experience with CedCommerce after being at a loss over a few years and spending too much time and money on frustrating technical issues. I should have contacted the Shopify experts a long time ago. Very happy with the service and highly recommend CedCommerce.
They were very helpful in getting my product catalog profile set up and connected. Thanks so much for the help!
I use their ad agency service, they force me to use their app, I used to think that this ad service includes app fee, I didn't notice that it was an annual fee, I paid $399 for google ad agency service fee and $199 tiktok ad agency service fee. Google Ads is performing very poorly, ROAS is only 2, tiktok has not had a single order. I think they should refund me $125 for the remaining 11 months of APP fees
I am very pleased with the functionality of the app. It is easy to use and allows me to keep track of important metrics.
The app is very good, and the service from Vaishani is amazing. I am so glad we found them. A very good solution.
Easy to integrate, I loved their customer support. They Provide step-by-step guidance throughout the entire process.100% recommended!
Easy setup and stellar onboarding service. The chat agent identified a few areas of low-hanging fruit and helped us through the checklist for activating against them.
I recommend google shopping feed is because how it is easy to shop and very easy to check out. It stores on what you order for you can reorder anytime.
Very good ! I received quick customer service inside the app with an upload issue I had. I will continue to use them.
Great customer support from beginning to end of the process. I would recommend try this app. Thank you Akansha for help to resolve my issues. She is best service and answer all my questions I concern.
Great experience! Easy to integrate and use. I love CedCommerce team, they are professional, responsive and so helpful. Highly recommend!
cool app, helped a lot in growing the business, loved their customer support and they way they provide the solution to each query. Keep it up guys & Keep bringing us orders. Ha Ha
Great customer service!! You wont be disappointed! :) I was looking for guidance with my Google Ads and their assistance is exactly what I needed! Thank you!
Muy contento con el soporte técnico. Contestan deprisa y te ayudan a resolver el problema rápidamente.
Great App, with a great team, very happy with the service after a few days from the team over at ced commerce.
Perfect app!! The staff is very professional to help and I am very appreciated with her! Highly recommend!!!!!!
I was worried because I didn't understand it at all because I was using it for the first time, but they responded quickly and politely. thank you.
Twice in 5 months this app randomly triggers the deletion of my GMC account and I have to contact Google support/restart from scratch. This app has serious issues. I warn anyone against using it until they can prove they've resolved this issue (which from what I can tell, nobody on support understands or can explain -- they just blame it on Google).
When you reach out to our customer support team, you can expect quick and efficient assistance that includes step-by-step guidance throughout the entire process.
Great, fast support. We use the app to get the products into the Merchant Center. It's quick and easy.
Uncommonly good support. Solved my config problem quickly and in real time. No back and forth emails spanning several days. It's making the transition from a similar feed app as painless as possible. The app seems to have all the features I need thus far. Thanks Amit.
Great app ! as usual. Amit was helpful. Really good and fast service and it does without any errors. Highly suggested :)