Amber Guru
Lithuania
Reviews (3)
The app looks nice on our website and is free. Customer support is very responsive and answered all our questions. Thank you for the great Instafeed ‑ Instagram Feed app!
Developer reply ·
Hi Amber Guru, we have just checked that your feed is working correctly on your homepage. Our Support Team has reached out to you to follow-up.
We use this app for all our websites and we are really happy we found it. For a good price you get everything you need from a product review app. And customer support is amazing. Highly recommended!
I like this app, but it's so frustrating that it's impossible to get rid of this text on top of the pop-up chat: "Leave a number and we'll text you back as soon as we're available (an email address works too)." Even, after contacting support, I didn't manage to succeed. Is it just me, or is that text really unnecessary and ugly?
Developer reply ·
Hi Amber Guru, thank you for your honest feedback and review! The "Leave a number .." banner is not removable at this time, as it's meant to link up a phone number or email address to an existing customer. If your customer list recognizes a phone number or email address, it will replace that with their name to personalize the chat! If it is not recognized, a customer account will be created and then you can market to them at a later time. However, we are noting it would be great to have this as an option to edit or turn/off on, so will be adding your request to our product team. :-) Hope that clears up any confusion, and again, thank you for your feedback. This is very helpful so we can improve our products! All the best, Veronica N. Ping Support
