Arizali
Malaysia
Reviews (2)
incredibly frustrating to navigate
Developer reply ·
Thank you for your feedback, we’re sorry to hear the navigation felt frustrating. We understand how confusing it can be when things don’t behave consistently. We followed up with you and were able to clarify how to access the Reviews dashboard from the left-side menu. From our side, the section should always show all reviews, while the reports view is a separate page. That said, we understand you experienced some inconsistency, and we’re keeping an eye on this to better understand what might have caused it.
this app is to help me understand better the customer expectations. I find it too limited and not flexible enough
Developer reply ·
Hello Arizali, Thank you for your feedback! Our support team has reached out to your via email to better understand your needs and assist you with your account. Looking forward to your reply :)