ArgusCollar
Estonia
Reviews (2)
Their form stopped to shop up without notice as I experience unmatching data analytics between how many customer left an empty cart and then indeed a form should be shown up. On top, I understand perfectly provide a payment tier for fast support but eliminate it as a way to resolve something that seems due to their feature not working, I think isn't the best experience. That's why I am proving 1 star. P.S the answer litterly show the Klaviyo did not understand that they do have a bug into cart detecting form as it is not shown at all to people thus let me loose many many people to signup.
Developer reply ·
Hello, We recommend going through our community pages to help with the issue you are experiencing. https://community.klaviyo.com/ As well as going through our help center. https://help.klaviyo.com/hc/en-us/search?query=Sign-up+forms and https://help.klaviyo.com/hc/en-us/search?query=cart
The app is basically useful to open ticket with Meta, because general support over messanger is very bad! I do rate 1 because is not really an app and considering Facebook now Meta has so many years and so many billions is a shame they run a so buggy advertising software.
Developer reply ·
Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
