Weave & Woven

Every time I need to log onto this app I cannot, I've been given links, told that its Shopify's fault it won't open this list goes on. But the bottom line is every month I cannot for the life of me log into my account; its get stuck in this loop of either not opening at all or requesting my Shopify store name and I never get anywhere. I have contact support a plethora of times 4-6 and they never fix it just give me an excuse and a walk around way to access stuff that lasts for a month then stops working. I would recommend staying away from this app, I'm currently researching new ones before taking them on so I'm not stuck in this predicament again. So unbelievable frustrating,