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Terra and Self

United States

Reviews (2)

★★★★★
Shopify

Fast and amazing support!

Developer reply ·

Hello, friends at Terra and Self, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

on Propel Replay, Survey, Heatmap · 6 months using the app
★★★★★
Shopify

I reached out to support weeks ago and heard nothing. I’m not going to pay for an app I’m not using and can’t get set up properly so I deleted.

Developer reply ·

Firstly, we'd like to express our regret for the frustration you've encountered during your experience with SKU IQ. We value your feedback, and we take customer satisfaction seriously. It's unfortunate that we didn't receive your initial support request. We want to ensure that all our users have access to prompt assistance and a smooth onboarding experience. To guarantee effective communication moving forward, we recommend reaching out to our support team via email at support@skuiq.com, which is monitored regularly to address customer inquiries. Alternatively, you can connect with us via live chat during our business hours. Our team is available to assist you in real-time and can provide immediate help with any issues or questions you may have. If you ever reconsider using SKU IQ or have any questions in the future, please do not hesitate to get in touch with our support team through the aforementioned channels. We're committed to assisting you to the best of our abilities and ensuring that you have a positive experience with our app.

on SKU IQ for TikTok Shop or POS · 15 days using the app