SmashGrrrl
Canada
Reviews (2)
This app didn't have the functionality I needed so I deleted it. Within minutes I received a phone call, a voice message, a text message, and 2 emails asking why I deleted and offering me a discount. One of these methods would have been appropriate. 4 reach outs in a matter of minutes is EXTREMELY AGGRESSIVE and wildly off-putting.
Zero stars if I could. I installed this and found it didn't provide me the functionality I was looking for so I uninstalled it. Some of the code is still on my site though, so I messaged them about it and got instructions on how to delete it, but they weren't helpful. I haven't been able to get a response out of them since. Now I'm stuck with their code on my site and can't do other things because of it. Arg! Try this on a copy of your site first!!!! There is no support!
Developer reply ·
Good day to you! First of all, we are sorry that GemPages could not provide a page-building experience that suits your needs. We totally understand that you need to remove all remaining codes from your website and we would love to assist you with that! As per checking, we found multiple existing conversations and mail loops from you regarding this matter. We have responded to them and provided instructions but it looks like our replies could not reach you. Therefore, we have again opened new support tickets for you via email and In-app Conversations. Would you mind accessing your GemPages Dashboard or checking your email inbox to get back in touch with us? This time, kindly double-check your Spam Box as well. We will be waiting for your response! The GemPages Team.
