LuminAID

Works exactly as it should. Very helpful for special sales.

Excellent support, and the app works great -- has boosted AOV.

Easy to set up, and you see results right away. We were nervous about having outside agents texting with our customers, but they give you a section where you can write notes and explain how to address common questions, and the agents generally do a good job referencing this and providing good info. There's A/B testing options and more data you can drill into if you want to explore types of offers. Definitely worth giving a try if you have been curious about SMS abandoned carts!

We ship most of our orders with USPS and were having issues with packages getting delayed and customers thinking they were lost. Customers would reach out asking us to reship their order once it stopped moving in tracking. Now we can proactively notify customers that we're monitoring their shipment and avoid having to re-ship as many orders. This has been the only app we've found that can do this, other popular tracking apps only notify you and the customer when the carrier flags it as delayed.

We use A2X for 5 different Shopify storefronts and Amazon Seller Central. After years of frustrating workarounds to get all of these sales and expenses recorded correctly in our accounting program, A2X was the solution we needed. Simply put: it just works. Highly recommended if you are looking for detailed reporting of your Shopify sales and expenses. Be aware that you'll need to invest some upfront time in setup, but their support team is very hands-on and helpful.

I was having trouble with the product builder and couldn't figure out an issue. I used the live chat to ask a question and got a quick answer right away. Great customer service!