Herbs & Kettles
United States
Reviews (3)
Niel was great! Helped answer all questions and checked the back end.
Developer reply ·
Thank you so much for your kind words 🙌 We’re thrilled to hear that Niel was able to answer all your questions and take the time to check the backend to make sure everything was running smoothly. That’s exactly the level of support we aim to provide. We’ll be sure to pass along your feedback, he’ll really appreciate it 😊 If you ever need anything else, we’re always here to help 🚀
The App is very useful and affordable for a small business. However, its very hard to understand how set it up and edit to make changes. Ron was very helpful and sent me videos so I could make the changes I needed, but it was a bit overwhelming. I really wish they would help us with some of the changes and edits instead of making it so DIY. Hey Herbs & Kettles and team! Thanks for your thoughtful review. We're glad you find our app valuable for your business and that Ron was able to support you with helpful resources. We understand setup can feel overwhelming at times, and while we aim to empower users, our team is always here to step in when needed. Your feedback on offering more hands-on help is appreciated and has been shared with the team. If you need help with anything else, you know where to reach us!
Excellent help service, its commendable! I have had Mina and she immediately answers questions and helps out. The app itself is very useful and has helped us tremendously.
