Inverurie Whisky Shop
United Kingdom
Reviews (3)
Was very reliable until recently then stopped importing, it seems others have had the same problem and nobody is able to fix it. Reconnecting the app has me going round in circles with no clear way of getting a fix done. Will re-review once I hear back and get support to connect as currently the app is useless and far from cost effective. Thank you for your review and sincere apologies for the issues you have been having importing orders. Given your description I would recommend you try deleting your current Shopify integration and create a fresh Shopify integration to your Shopify store, following which your store orders should start importing again through the new integration. Further help guidance and troubleshooting tips can be found in our help pages at:- https://help.parcel.royalmail.com/hc/en-gb/articles/115001447813-How-to-integrate-your-Shopify-store https://help.parcel.royalmail.com/hc/en-gb/articles/360008874693-Troubleshooting-your-Shopify-Integration If you still continue to experience issues importing orders with your newly created integration please contact our support team by email at clickanddropsupport@royalmail.com for assistance. Regards, The Click & Drop Team.
So far so good. The customer service was great and we managed to set up our own bespoke loyalty program. Once it has been integrated and in use for a few weeks I will update this review.
Very helpful, quick to give us response to issues too. Originally went with 3 star but after sorting our issue upgraded rating.
Developer reply ·
Thanks for the review. We have just reviewed your account and it looks like your customer hit 2-3 stars in the follow-up email by accident instead of 4-5 stars and left excellent review in our own form where negative feedback is usually coming. You should not change anything in your settings, this is very rare occasion. Regards, Reputon team