BedInABox

We added trustMinder to better understand our customers and their experiences with our website, brand and products. It has been extremely easy and insightful. The surveys are flexible and simple to tailor, and the insights go well beyond basic scores. Dashboards are automatically populated with analyzed insights and easily shared. On top of that, the support has been excellent. The team is responsive and proactive, and they genuinely care about helping you succeed. If you’re looking for a Shopify app that turns customer feedback into actionable insights without added complexity, trustMinder is a great choice.

The app is really easy to install and the company is a pleasure to work with. Our account rep Wes has been extremely helpful with our account. I’ve mainly been able to stay hands-off for the most part and focus on other things. Always suggest incremental budget increases after seeing success. Other companies I’ve worked with have been money-hungry and would push budgets up as fast as possible. Very happy with the service.

Fantastic service provided by Jon. In the world of e-commerce it can be difficult to get timely support from software and apps. Jon, on the other hand, had our request resolved in under 15 minutes! Thanks again!