Bird Fluff
United States
Reviews (2)
Increasing my original rating from two to three stars because Printful has made the print files available on paid orders and I appreciate the time they took to respond. Pros: the design interface is easy to use to make product templates. The packaging once it is sent to your customer is customized with your brand. Cons: Shipping is not optimal, think about two weeks from order, and it is expensive. There doesn't seem to be any option for expedited shipping unless you are using manual orders. The models for some of their mock-up shots are in awkward positions that don't really showcase the product, or the models are wearing clothing over the product in the mock-ups. You can only download print files that use Printful's free design elements, if you have a paid order for that product. The sizing charts that import to your store for many of the clothing products are based on measurements taken of the product if it is laying flat, including the chest measurement. This makes no sense. Most clothing size charts offer circumferential measurements, its best to build your own using Shopifies MetaFields
Developer reply ·
Hi there! Thank you for taking the time to leave a review about your experience with Printful. Expedited shipping option is available only for manual orders, Shopify’s “Shopify” and “Advanced” plan users. The prices are based on real-time pricing of the carrier, but this option is available when specific technical requirements are meant from the platform (how it is for specific plans). We do our best to upload new mockups as regularly as possible and we take into consideration all feedback provided from our customers. You can also upload your own mockups to your store or use a third-party mockup generator to better showcase the items you offer. Please note that print files can now be downloaded from paid orders in your Printful dashboard. Thank you for sharing your concerns about the sizing charts. This information is provided by the manufacturers and in most cases you can see both - measurements of the product laid flat and the body measurements to ensure the best possible fit. We appreciate you sharing these points as we are constantly working on improvements and making Printful easier to use. Thank you!
Super friendly support, incredibly easy to set up. Chat help was responsive and helped me out in less than 5 minutes. Overall a really great experience!
Developer reply ·
Hi there! Thank you so much for taking the time to share your feedback with us. We will continue to strive to provide you with better products and services.🤗 Should you need any other support, please do not hesitate to contact us on Live Chat.💖 Best Regards, EcomSend
