Bears with Benefits Italia
Germany
Reviews (2)
Great tool for our customer service team! Always updated, clear, user-friendly and connected to our other internal tools. Our dedicated account CSM (Maca!) never leaves us alone, we have periodical scheduled meeting to see how it's going and to understand how we can escalate even more using their new features. Very satisfied about the tool and the service!
Developer reply ·
Thank you for sharing such great feedback! We’re so pleased to hear that Gorgias feels intuitive and well-connected with the tools your team relies on, and that our latest features continue to bring new opportunities to improve your customer service operations. A special thank you for the shoutout to Maca! We love hearing that your regular conversations together are helping you discover new ways to get even more value from Gorgias. We truly appreciate your trust in both our platform and our team. Thank you for being part of Gorgias!
Very intuitive and easy to use app! Suitable for both beginners in the world of A/B testing and for more complex tests. I had the pleasure of working with Anya Ustinova as our dedicated manager, who suggested very effective tests and excellent ideas for improving the CR and UX on our website.
