Belfordsamples
United States
Reviews (2)
★★★★★
I can respond to customer with this Inbox right the way. But I wonder if I can initiate chat or writing to customer with this Inbox?
Developer reply ·
Hi, there! Thanks for your review! You are correct, the conversation will display as a chat box. There is currently no option however, to initiate a chat with a customer manually. - Skye, Shopify Support
