The EGA Shop by Marine Parents
United States
Reviews (4)
Outstanding Hands-Off Automation Paired with Exceptional Developer Support! /// I installed this just over a month ago and have processed 16 orders after going live. /// I cannot recommend the Rothco Sync and Dropship app enough for any Shopify merchant looking to streamline their business. From the very beginning, the app proved to be incredibly user-friendly and intuitive. The integration process was seamless; images and descriptions load directly from Rothco straight into the store without any hassle. Right after installation, I had a few questions, and the developer responded within just a few hours, allowing me to move forward quickly. /// The background automation is where this app truly shines. The product database and inventory updates happen completely automatically, ensuring accuracy across my catalog. When an order comes in, processing it is as simple as a single click inside the app. Everything after that is automated, including the fulfillment side where tracking numbers are pulled back seamlessly from Rothco. /// Organizing my store has also never been easier thanks to the simplicity of creating automated collections using the tags imported directly with the products. By setting up my Shopify collections to match these imported tags, my entire storefront merchandise stays perfectly organized and categorized without any manual upkeep, even as the backend inventory and product details automatically update. /// The app's pricing flexibility is also top-tier. I opted to use the standard MSRP feature, which functions perfectly. Additionally, I was able to customize my shipping rates to factor in Rothco's drop ship fee, and I absolutely nailed the pricing structure. Even when selling lower-cost merchandise, I am able to maintain profitability. While the shipping costs can lean high for customers, it has not acted as a deterrent whatsoever, and the app makes it easy to offer a free shipping threshold on orders over $200 to drive higher order values. /// Whenever minor bugs pop up, the team is on top of it. I experienced an isolated issue with a couple of tracking numbers not updating correctly, and the developer resolved it completely within 24 hours. Their ongoing responsiveness and commitment to maintaining the app are highly impressive. This app is well worth the investment for the absolute peace of mind and hands-off functionality it provides. Very well done!
Developer reply ·
Thank you so much for the amazing review! 🙏 We’re really happy to hear that Rothco Sync & Dropship is helping you automate your store and making product, inventory, and order management easier. It’s great to know that our support was helpful as well. We truly appreciate your trust and support! ❤️
They have provided outstanding support when using their tools over and over again. I'm impressed; other companies could take a few lessons from them to improve their customer service. Well done, Printify.
Developer reply ·
Thank you for your positive review, it means the world to us! 🌟 Best of the luck in your future business endeavours!
Simply put, the customer service is STELLAR. Truly. In a world where customer service is lacking in so many companies, it's a breath of fresh air to get legitimate help around the clock. And the reps are intelligent and listen. Crazy good. I work odd hours, and they're right here with me to answer my questions. Shout out today to Mohamed for helping me for nearly an hour with dozens of questions.
Simple to set up, simple to use. Love the automated messages I set up for my customers. I love that it's free and don't have to pay additional monthly. It's fast.