Modibodi Israel
Israel
Reviews (6)
It's an AI Agent that doesn't feel like a bot. We sell in a sensitive product category where every word matters. They trained the AI on our specific product language and brand voice and with the specifics that our category requires. It picks up on our nuances in a way customers keep asking "is this an AI or a real person?" It resolves tickets end to end, and customers outside working hours still get real answers instead of a "we'll get back to you" message. When we started we agreed the goal is solving at least 70% of our monthly tickets, right now it covers just over 50% and we have Tamir's promise to keep working and approving until we reach that goal. Honestly, one of the biggest achievements we've had this year.
Developer reply ·
Thanks! we're excited you're finding it useful. 💜
We’ve been with Variant for almost a year and the experience has been fantastic. Their platform provides a real conversion lift through Adaptive E-commerce, and the dashboard is incredibly convenient and easy to navigate. Beyond the tech, the service is consistently personal, caring, and highly responsive. It’s a reliable solution for anyone looking for Adaptive E-commerce without the need for constant dev resources (Zero-Dev CRO). Highly recommended.
Developer reply ·
Thanks Modibodi team, you guys are the best! it’s been a pleasure working together this past year. Glad to hear both the results and usability are delivering.
We spent considerable time trying to fix a specific problem on our store, hitting brick walls at every turn. Learning about SUPAEASY was a game-changer. Andrea's expertise was evident immediately—he quickly pinpointed the issue and delivered the perfect solution. Outstanding service and a truly essential app!
Developer reply ·
Thank you very much for your review, we really appreciate your support 😊
Vincy's support and guidance were vey helpful!
Great App! Easy to use and had all you need. Also Henry from the support is really helpful :)
One of the challenges we’ve been facing with affiliately is recurring inquiries from our affiliates regarding changing sums under their unpaid earnings, sometimes negative sums. This happens due to returns, but we are having a hard time explaining this to our affiliates as the platform does not provide information about the number and value of purchases returned.
Developer reply ·
We are incredibly sorry for this situation. However, we must clarify that we do include a few ways to inspect those refunds: 1. The value of the original order's price and earnings can be found in the details window > tab Log of each refunded order. 2. You can view the refunded order IDs in the affiliate's details window > tab Earnings > row "Total orders marked as refunded/cancelled per month" 3. And recently we have released a filter status row in the affiliate panels, where your affiliates can find the refunded orders associated with their account. If despite of checking the information you are still having problems, please contact our support team, we will gladly help out! Aside of this, thanks to your observation we're going the extra mile and are working on an improvement on the information displayed to the affiliates about unpaid earnings to help clearing out these situations. Thank you!
