CruisingQuackers
United States
Reviews (3)
I have been using JetPrint for two years now. Love thier products. Very consistent.
Developer reply ·
Hey there, We understand that you've experienced differences in quality, deviations from the item as described, or even incorrect production. We apologize for any inconvenience caused to you. It's worth noting that as soon as we discovered such an issue, we took immediate action and reprinted the affected order for you. Even though the refund period has expired, if you still have objections to the quality or any aspect of your order, we're more than willing to open the refund process for you to reapply. We tried to contact you last week to discuss this matter further, but unfortunately, we haven't heard back from you yet. If you have any further questions or concerns, please feel free to contact our customer service team. We're here to assist you to the best of our ability. Thanks.
I run a print on demand and dropshipping store and work with a number of suppliers. I had my store set up with 1 general profile for $6.99 shipping, and free over $75. After the Shopify update in late 2023, shopify now stacks the shipping so that if a customer orders multiple items that I source from different suppliers, it charges them $6.99 per supplier. I have reached out to Shopify twice to get resolution of this issue, and they say they cannot fix it. I have also engaged several shopify "experts" who cannot fix this. In less than 5 minutes, ShipOff corrected this issue. My only complaint is that it shows the original shopify stacked shipping charges - they are crossed out, but I would prefer that the customer not see this technical glitch.
Just installed and trying out the free version. Easy to set up. There was a small bug, where my image links did not work when the badge was applied, and they quickly fixed the issue. I look forward to further exploring its capabilities.
