PrijzenStorm.nl

Exceptional Support. True Ownership, Skill, and Dedication We’ve been using several Kaching apps for our e-commerce, and I want to call out the outstanding support we received from Dovydas. This was not a simple request, we needed a fully customized redesign of our bundle layout, working across desktop and mobile, with a lot of legacy code from older versions. The situation was complex, fragile, and required far more than basic support. Dovydas took full ownership from start to finish. He worked through hundreds of lines of custom code, identified hidden conflicts, fixed several long-standing issues, and helped us refine every detail of the new design until it matched our exact requirements. What impressed me most was his patience, his communication, and his ability to think along with us. He never rushed, never pushed back, and always explained what he was doing. Even when the work required late-night debugging across different devices, he stayed proactive and fully committed. Beyond technical skill, he showed real care — adjusting his shift to match our timezone, proactively suggesting solutions, and making sure the results worked on every device. In a world where you rarely see true ownership in support, Dovydas really stood out. If the Kaching team reads this: he is an asset. If other merchants read this: you’re in good hands. Highly recommended.

Very responsive support, we had to set up some multiple rules over a period of a few days and had to reach out to support a few times for additional clarification and some minor tweaks to be done and within literally 30 seconds we get response from Cam and she helps us sort it out within minutes. At onboarding we had a live one on one session to set us up within minutes too. So far 9,5/10

Kaching has become an indispensable tool for our e-commerce business. It's not just the app's straightforward functionality and versatility that have impressed me, but also the exceptional support provided by their team. Special shout out to Jacob! A few weeks ago, Darius efficiently resolved an issue we were facing, providing a solution that was both effective and tailored to our specific needs. And now, Jacob has once again demonstrated Kaching's commitment to customer success by going above and beyond to help me perfect the design of my discount bundles. His patience, attention to detail, and willingness to work with me late into the night on New Year's Eve were truly remarkable. Every tiny detail I requested was handled with genuine care, from spacing and font tweaks to tricky badge additions. Jacob showed incredible patience, walking me through each step until everything was perfectly aligned and visually appealing on both desktop and mobile. Kaching's consistent dedication to providing top-tier support alongside a powerful app makes it a clear winner in my book. Five stars are simply not enough! If you’re looking for a great bundling app with an outstanding support team, I highly recommend giving Kaching a try!

Quick to respond, handy app, simple and straightforward in setup. We had a specific requirement and we found it in Delivery Estimator. W also needed support and Piyush was quick to solve our issue in no time. 5 stars so far. Thanks Piyush

Straight forward and handy. Great support, fast to respond and Rossie was a breeze, she solved our issue within minutes.

Super goede support !!